Live Agent Convos
If a good answer cant be derived from the knowledgebase feel free to use these past convos if a similar type question is asked that doesn't really know or cant answer from the knowledgebase.
- Customizing the sold status indicator on the results grid.
I love Ubuyfirst. One additional question, I've noticed since the last update, the color for sold items is like pink (on my dark background theme), is it possible to change it back to the old default red?
Can you send a screenshot?
For example, when an item sells, the row used to go red
Now it's a very bright pink that is hard to read. And I couldn't find in the theme to change colors
I can't show the exact color unless an item sells
You can send the screenshot later.
Also, you can set it to any color. Create a filter with condition Status = Sold.
- Users asks how many sellers he can block? I have another question: what is the maximum number of users I can block? 1000?
It's not limited.
- I use Is there a way to filter by Item Type? For example, I want to filter out listings that show TYPE: COMPATIBLE such as this one:
Yes.
First you need to add Items specific - Type
https://ubuyfirst.com/docs/add-category-item-specifics/
Then create a Filter to remove items where Type = "Compatible or Type = "Some_other"
https://ubuyfirst.com/docs/filters-to-customize-search-results/
https://ubuyfirst.com/docs/custom-filter-rules/
- Question: is it possible to change the results posted time from 24hr clock to 12hr. Roman's Answer: Hello. Sorry, it's not possible at the moment.
- I just started the ubuy first trail and I want to know which subscription I am. as it only limited to 5 searches
At the bottom right it will say Trial or Basic if trial is not available
- Can i ask how does the new feature watchlist work, will you see them listings quicker through this, then not having them in the watchlist (just coming in as normal on ubuy) also is there a way to import my watchlist in, as i am unsure of what or where the clipboard is, and how the import template needs to look Thank you
Hello. If you have items in your ebay watchlist program is supposed to
fetch them automatically.
Copy a list of item Ids with Ctrl+C and then click import in uBuyFirst.
It supposed to find old items faster ( not newly listed) if they are in your ebay watchlist.
- Do you have an Excel template I could use please to import
This is specific to importing and exporting keywords. Sometimes users want to ask about a template for keywords so they can see a valid import. If a users asks for this, tell them they can export their current keywords to see a template
- Thanks for this (AI) when you can Roman can you look at this please, also i understand the sub search, but what would the main search for the sub search be
Don't use subsearches.
If the price is the same - combine keywords separating them by comma like W2031XC,W2032XC
It's better to have fewer ebay searches, so try to combine them.
Try to make sure your keyword appear in item title, otherwise if it's not in title - item may be found later.
Note: Generally, when to use subsearchs and not use subsearches
- i'm on a weird schedule, so i just woke up and started using it, but 8 hours ago when i went to bed it wasn't happening. it happens maybe 75% of the listings i click on.
Can you clear your cookies? Or change your default browser to another one just to see if it helps.
- How do I take a screenshot?
Here’s how you can take a screenshot:
On Windows: Press Windows + PrtScn – this saves the screenshot to your clipboard. Then paste it (Ctrl + V) into any app like Word, WhatsApp, or email.
Resolution Indicator: Clear steps provided
Updated on: 30/10/2025
Thank you!