SKU Manager Quick Start Guide

Get AI-powered listing analysis up and running — fast.

This guide cuts through the details to get you from zero to working. For the full documentation, see the complete setup guide.

What You Need

Before you start, make sure you have:

[ ] Enterprise License — SKU Manager requires Enterprise
[ ] Whitelist Access — Message Live Support with your license key (Menu > Help > Subscription Info)
[ ] An AI API Key — From Gemini or OpenAI (we can provide a temporary key to get started)
[ ] A Prompt-Building Account — Either Claude or ChatGPT

The Quick Setup Flow

Here’s what you’re building — 5 pieces that work together:

eBay Listing → Fields to Send → AI Prompt → Display Template → Your Analysis
                                    ↓
                               Filter (triggers it)

Your goal right now: Get a working round-trip first. Perfect it later.

Step 1: Install & Enable

~10 minutes

[ ] Open Data tab > Get Data (External Data panel)
[ ] Click “Install Python” (top right) → follow prompts
[ ] Click “Setup Python libraries” → wait for completion, close window
[ ] First time? Look for “Manage Chrome Profile” at bottom → install browser component

📸 [Use existing screenshot: External Data Panel access]

Now enable the basics:

[ ] Check ✅ “External Data Enabled”
[ ] Check ✅ “Show results first, do not wait for AI”
[ ] Select AI radio button for Type

Step 2: Add Your API Key

~5 minutes

[ ] Go to “AI Prompt” tab
[ ] Select your provider (Gemini or OpenAI)
[ ] Paste your API key
[ ] Select model:
Gemini: gemini-2.5-flash
OpenAI: gpt-4o or gpt-4o-mini
[ ] Save

📸 [Use existing screenshot: AI Provider configuration with dropdown and API key field]

⚠️ Make sure billing is active on your API account — this is the #1 issue people hit.

Step 3: Set Up Fields to Send

~5 minutes

This tells the AI what listing data to analyze.

[ ] Go to “AI Fields To Send” tab
[ ] Click Add → name your profile (e.g., “Phone_Fields”)
[ ] Select these standard fields:
[ ] Alias
[ ] Brand
[ ] Condition
[ ] Condition Description
[ ] Total Price
[ ] Title
[ ] Returns
[ ] Save

📸 [Use existing screenshot: Fields to Send configuration]

Using Item Specifics? First go to main grid → Grid > Item Specifics → select category → add columns. Then include those fields here.

Step 4: Build Your Prompt & Template

~20-30 minutes

This is where you create the AI instructions. You’ll use Claude or ChatGPT to generate both pieces.

Option A: Claude Project (Recommended)

Go to claude.ai → Projects → Create Project

Name it “SKU Manager – [Your Product]”

Upload the documentation package we provided

Add the Project Instructions file

Option B: ChatGPT Custom GPT

Use our [ChatGPT Custom SKU Manager GPT](link provided by support)

Or create your own project with the docs uploaded

Start Your Conversation

Ask the AI:

I'm a professional buyer in [YOUR INDUSTRY] and I want to create a 
prompt and display template for analyzing [PRODUCT TYPE] on eBay.

Most important to me:
- [Factor 1, e.g., detecting defects]
- [Factor 2, e.g., identifying models]
- [Factor 3, e.g., assessing condition]

I want to start simple just to get it working.

The AI will:

Ask clarifying questions
Generate a prompt (JSON structure)
Generate a display template (HTML)

Copy both — you’ll paste them into SKU Manager next.

Step 5: Load Prompt & Template into SKU Manager

~5 minutes

Load the Prompt:

[ ] Go to “AI Prompt” tab
[ ] Click Add → name it (e.g., “Phone_Prompt_v1”)
[ ] Paste the generated prompt
[ ] Save

📸 [Use existing screenshot: AI Prompt tab with prompt text]

Load the Display Template:

[ ] Go to “AI Display Template” tab
[ ] Click Add → name it (e.g., “Phone_Display_v1”)
[ ] Paste the HTML template
[ ] Check the preview — should show formatted HTML, not raw code
[ ] Save

📸 [Use existing screenshot: AI Display Template tab with preview]

Step 6: Create the Filter

~5 minutes

The filter triggers your AI analysis for specific searches. This ties everything together.

[ ] Close the External Data panel first (important!)
[ ] Go to Home > Filters
[ ] Click New
[ ] Name it (e.g., “Phone Analysis”)
[ ] Set your trigger condition:
Field: Alias (or Title)
Operator: contains
Value: your search term (e.g., “iphone”)
[ ] Action: Apply AI Prompt
[ ] Connect your profiles:
Prompt: [your prompt profile]
Display Template: [your template profile]
Fields to Send: [your fields profile]
Columns: (leave empty for now)
[ ] Check Enabled ✅
[ ] Click OK

📸 [Use existing screenshot: Filter dialog with all dropdowns]

Step 7: Test It!

~5 minutes

[ ] Reopen External Data panel (Data tab > Get Data)
[ ] Click “Stop Script” if running, then “Script Started!” (turns green)
[ ] Verify “Server Status: Running”
[ ] Run a search that matches your filter
[ ] Wait 10-15 seconds
[ ] Check the External Panel for your analysis

📸 [Use existing screenshot: Display Template output in External Panel]

✅ Working?

External Panel shows formatted analysis
No error messages
Output makes sense (even if basic)

❌ Not Working?

API key correct and billing active?
All profiles selected in the filter?
Script showing green/running?
Filter enabled?

Quick Reference

Component	Tab	What It Does
Fields to Send	AI Fields To Send	What data goes to the AI
AI Prompt	AI Prompt	Instructions for the AI
Display Template	AI Display Template	How results look
Filter	Home > Filters	Triggers AI for matching searches

What’s Next?1. Test with 10-20 real listings — note what works and what doesn’t

Refine your prompt — go back to your Claude/ChatGPT conversation and iterate

Add AI Columns — once basics work, add quick decision fields to your grid (see full docs)

Use Feedback/Traces — when AI gets something wrong, submit feedback to capture traces for fixing (see Section 11 in full docs)

Questions? Hit us on Live Support or email su**@****st.com

For complete documentation including AI Columns, Feedback/Traces, and Troubleshooting, see the full setup guide.

Updated on: 26/01/2026

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