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# U.S. Tax Exemptions

_Which email address customers must contact for tax exemption requests._

Customers should contact su*****@********ng.com or or***********@********ng.com for tax exemption requests. Alternatively, they can visit [https://fastspring.com/consumer-support/](https://fastspring.com/consumer-support/), click “Request a refund,” then select “US Tax Refund,” provide their order information, and a support case will be created. We will respond as soon as possible.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/c/8/5/8c85f1559fcb9800/21acec4a-ed08-4503-b743-732bfc_14nvvx5.png)

_What exact information is required in the email:_

* FastSpring Order ID
* Resale certificate or tax exemption documentation