Subscription / License FAQ
How to Manage or Cancel Your Subscription To manage your subscription with a new card or updated billing info associated with the card on file. ✅ Check your email for a message from support@ubuyfirst.com when you originally subscribed— It contains your license key and a subscription URL link. Click the link to open your subscription details page. From there, you’ll have the option to edit or cancel your subscription. 🔍 Before providing cancellation infoSome readersLost License Key
If you have lost your license key, please visit retrieve license key page. Use the email you subscribed with. Email will come from support@ubuyfirst.com If you can’t remember your email please visit live supportFew readersActive Seats
Active Seats – Managing Multiple Computers Overview Each uBuyFirst subscription includes one active seat – allowing the software to actively search on one computer at a time. Need to run searches on multiple computers simultaneously? You can add additional seats based on your subscription level. Important Dates: New users: This policy is already in effect Existing users: Takes effect October 15th, 2025 Quick Links [Manage Your Seats](https://ubuyfirst.cFew readers